Job Description
One of Insight Global’s clients is seeking an Infrastructure Technician to support structured cabling and infrastructure projects. This role requires a hands-on technician who is willing to travel to client sites in Philadelphia, Pittsburgh, Chicago, Denver, and Phoenix as needed.
Responsibilities
• Installation and service of:
○ Low-voltage structured cabling
○ Fiber optic cabling
○ Communications and network cabling systems
• Install and remove:
○ Structured cabling components
○ Cabinets, racks, and communication equipment
○ Cable pathways (ladders, trays, support systems)
• Serve as on-site team lead and support Operations Managers with:
○ Technician oversight
○ Performance feedback
○ Local site requirements
• Install network equipment in Layer 1 capacity only (no configuration):
○ Access points
○ Routers
○ Switches
○ WLAN controllers
○ Modems
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 6+ years of experience as a Site Support Technician and/or Infrastructure Technician (or similar)
• 3+ years installing network equipment in a Layer 1 capacity (no configuration)
• Hands-on experience installing, terminating, and testing low-voltage cabling, including:
○ Twisted pair
○ Coax
○ Power-limited tray cable
○ Stranded & solid conductor cable
○ Fiber optic cable
• 3+ years working in:
○ Retail
○ Consumer
○ Commercial
○ ******CANNOT HAVE A DATACENTER ENVIRONMENT BACKGROUND; MUST BE THE ENVIRONMENTS LISTED ABOVE*****
• Ability to install cable pathways and conveyance systems (ladders, trays, supports)
• Advanced knowledge of cabling standards (BICSI, ANSI, EIA/TIA, NEC
• Installation of CCTV - security cameras
• Strong client-facing communication skills
Valid driver’s license
Nice to Have Skills & Experience
• Associate degree or technical certification (or equivalent experience)
• Industry certifications:
○ CNET CNCI
○ BICSI Installer (INST1)
○ BICSI Installer 2 (INSTC / INSTF)
○ BICSI Technician (TECH)
○ Manufacturer certifications
• Experience with through-wall penetration systems
• Advanced knowledge of telecom, data, security, and wireless cabling systems (WAPS SERVERS)
• Knowledge of federal, state, and local safety standards
Strong mechanical aptitude and troubleshooting skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.