Job Description
We are seeking a seasoned IT Project Manager to lead complex, cross-functional technology initiatives from concept through delivery. In this role, you will orchestrate work across internal IT and business teams, external implementation vendors, and executive stakeholders to deliver measurable business outcomes on time and on budget. The ideal candidate brings 10+ years of hands-on project management experience and deep, recent expertise delivering Salesforce solutions - with a particular focus on Salesforce Field Service Management.
You will own the full project lifecycle: shaping scope and business cases, managing budgets and vendor contracts, driving delivery through Agile and hybrid methodologies, and communicating status and risk to senior leadership. This is a high-visibility role for a proven leader who thrives in a fast-paced, matrixed environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 10+ years of IT project management experience delivering technology projects with cross-functional IT and business teams.
• 3+ years of experience managing projects built on Salesforce technology, with demonstrable experience delivering Salesforce Field Service solutions.
• Proven experience managing external implementation vendors and system integrators, including contract and SOW management.
• Exceptional communication, stakeholder management, and executive-facing presentation skills.
Nice to Have Skills & Experience
• PMP, PMI-ACP, or Certified ScrumMaster (CSM) certification.
• Salesforce certifications such as Salesforce Administrator, Field Service Consultant, or Salesforce Certified Associate.
• Experience in telecommunications, utilities, field operations, or a service-heavy industry.
• Experience integrating Salesforce with enterprise systems (ERP, billing, CRM, workforce management).
• Familiarity with data migration, integration platforms (e.g., MuleSoft), and DevOps/release management for Salesforce.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.