Job Description
Insight Global is seeking an Application Engineer to join a collaborative, globally connected team of six supporting advanced capital equipment in the electronics manufacturing industry. This hands-on, customer-facing position serves as the critical technical bridge between engineering, sales, and end customers and is responsible for configuring, validating, and optimizing equipment solutions that drive measurable production outcomes.
This role will work across four core product lines including wave soldering, reflow, cleaning, and printing systems, and partner with customers ranging from circuit board manufacturers to large-scale electronics producers. This role offers significant autonomy, structured mentorship from seasoned industry experts, schedule flexibility, and a clearly defined path to becoming a subject matter expert (SME) with long-term growth into senior technical and leadership opportunities as the team expands globally.
Key Responsibilities:
• Deliver pre- and post-sales technical support alongside sales teams, distributors, and reps to close business
• Travel ~50% to US (expanding global) customer sites for installations, troubleshooting, and process optimization
• Host customers onsite in labs for demos, trials, and equipment evaluations
• Translate customer requirements into tailored proposals, configurations, and technical solutions
• Plan and execute DOE, lab trials, and validation testing (FAT/SAT)
• Support NPI, customer training, beta testing, and production ramp-up
• Troubleshoot equipment and process issues to minimize downtime
• Support quote development, RFQs, and equipment upgrades
• Capture Voice of Customer to drive product improvement
• Maintain lab equipment, technical documentation, and support trade shows/demos
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years in Application, Manufacturing, or Process Engineering
• Strong troubleshooting on complex application/system-level issues in manufacturing
• Foundational electro-mechanical knowledge (electrical, mechanical, software)
• Working knowledge of statistical tools, process test plans, and DOE
• Ability to translate customer requirements into technical solutions
• Excellent communication with customers, sales, distributors, and shop floor
• Willingness to travel ~50% across the U.S.
• Bachelor's in Engineering (Mechanical, Electrical, Industrial, or related) or equivalent experience
Nice to Have Skills & Experience
• Electronics manufacturing experience (SMT, wave soldering, reflow, cleaning, through-hole)
• Familiarity with SMT equipment and materials (solder paste, fluxes, adhesives, cleaning agents)
• Exposure to semiconductor, capital equipment, field service, or sales engineering
• Customer-facing or applications engineering background
• NPI, product trials, or process validation experience
• Knowledge of quality standards and process control
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.