Front Office Receptionist

Job Summary
Seeking a full-time Scheduler/Receptionist in Hattiesburg, MS to support non-medical in-home care operations. This role is responsible for coordinating caregiver schedules, supporting client needs, and ensuring accurate timekeeping and documentation in a fast-paced office environment.
Key Responsibilities
• Coordinate and manage day-to-day caregiver scheduling
• Serve as the primary liaison between caregivers, clients, and office leadership
• Answer incoming calls and respond to inquiries professionally
• Receive and process referrals accurately and efficiently
• Verify time sheets, update telephony records, and support payroll processing
• Maintain accurate caregiver records and documentation within scheduling systems
• Assist with recruiting, hiring coordination, orientations, and in-services
• Perform on-call coordinator duties as needed
• Support general office and administrative functions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• High school diploma or equivalent; 2+ years of office or business experience preferred
• Prior medical office or healthcare scheduling experience a plus
• Knowledge of Medicaid Waiver and VA programs strongly preferred
• CNA or PCA experience is a plus
• Strong communication, multitasking, and organizational skills
• Comfortable working independently and making sound decisions
• Basic computer skills and familiarity with scheduling or payroll systems
• Ability to maintain professionalism in high-volume or high-stress situations

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.