Job Description
Overview of Position
This Business Analyst will support the early-stage buildout of Insight Global's Clients' Next Generation AMI program, a long-term strategic initiative within their Digital Operations space.
The team is currently in the discovery and pre-funding phase, focused on identifying quick wins and shaping foundational requirements for a multi-year transformation.
This role is critical in driving requirements clarity across business, operations, and technology, especially given limited SME bandwidth and ongoing audit demands on leadership. The BA will act as a bridge between business and technical teams, helping stand up scalable processes for AMI-related initiatives.
Day-to-Day Responsibilities
• Lead requirements gathering across:
○ Business
○ Functional
○ Technical
• Facilitate workshops and stakeholder sessions to extract requirements and drive alignment
• Interface with cross-functional stakeholders (business, OT, IT, leadership)
• Create and deliver presentations / requirement artifacts
• Translate business needs into technical requirements for engineering teams
• Support early-stage solutioning and process definition
• Engage SMEs to extract critical knowledge efficiently
• Assist in future testing & validation efforts (lab environment for AMI solutions)
• Help define initial program structure, documentation, and workflows
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves
• Utilities experience (Electric preferred)
○ Any exposure to electric distribution
• Proven Business Analyst experience
○ Strong ability to:
§ Elicit requirements with limited SME availability
§ Drive conversations and maximize SME interactions
○ Experience translating:
§ Business → Technical requirements
○ Excellent stakeholder management across multiple teams
Nice to Have Skills & Experience
Plusses
• Exposure to Meter-to-Cash lifecycle
• Experience supporting AMI / smart meter / device-driven ecosystems
Background in electrical engineering or power systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.