Field Support Specialist 2

Post Date

Nov 19, 2024

Location

Laurel,
Maryland

ZIP/Postal Code

20723
US
Jun 01, 2026 Insight Global

Job Type

Contract,Perm Possible

Category

Desktop Support

Req #

HOU-748042

Pay Rate

$18 - $23 (hourly estimate)

Job Description

An employer is seeking a field support specialist to help with one of their acquisition companies. This person will deal with tier 2 support in break-fix issues on PCs and printers. Some software and hardware troubleshooting, as well as setting up new users and emails in active directory. From a network standpoint this person will help with wireless access points, VPNs, and switches. This is a contract position paying $32/hr-$38/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

2+ years experience in a desktop support/field support role

Network experience specifically with wireless access points and switches

Break-fix experience with PCs & printers

Active directory experience, creating new accounts and setting up email addresses

Software troubleshooting experience

Experience working with 3rd party vendors

Nice to Have Skills & Experience

SQL Server experience

M&A experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.