JAMF Admin

Summary
Responsible for systems administrative duties and tier three support for Apple MacOS computer systems and configuration management through Jamf. Maintains and supports users and computers. Performs systems administrative tasks to the operating system environment and applications using scripting, Jamf and other admin tools. Manages security configurations and security remediations. Resolves technical problems.
Responsibilities
Computer configuration, security and application management and support of users in the enterprise on Mac using administrative tools such as Jamf and scripting. Projects and initiatives supporting customer requirements and security mandates. Creating and updating tickets/tasks in management tools, i.e. Azure DevOps and ServiceNow, ensuring clear communication of status and reporting on work. Performing testing and documenting results to ensure compliance with requirements. Adherence to change management policies to support governance/approvals for systems administration.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Qualifications
4 years of relevant experience
o 2 or more years minimum of experience as a Jamf systems administrator in a federal government agency or equivalent experience in a large private enterprise.
o 2 or more years minimum experience with Apple configuration management, especially with securing Mac OS, managing security clients and applications.
Experience with PIV authentication or similar multifactor authentication on Mac.
Experience with scripting for Mac using BASH, Python, Swift or other relevant scripting language.
Bachelors Degree (or the following may be substituted)
o High School Diploma (or GED) coupled with an additional 6 years of relevant experience; or
o Associates degree, coupled with an additional 4 years of relevant experience
Per federal guidelines, you may be required to show proof of COVID-19 vaccination or willingness to obtain vaccination.

Desired Qualifications
3 or more years experience as a Jamf systems administrator
Experience with Druva
Experience with ServiceNow or similar ticket management platform
Technical certifications in Apple / Mac (ACMT)
Technical certifications in Jamf (300 level or better preferred)
Technical certifications in cyber security (Security+)
Previous experience working at NIH
Experience with Agile/Scrum/Sprint ceremonies, processes, and tools (Azure DevOps, Jira, etc.)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.