Insight Global is looking for an IT Help Desk Technical to join a client in Baton Rouge, LA. This individual will provide internal user support and technical assistance on company-supported computer hardware, software and systems. Responsibilities include but are not limited to: Provide technical support for the company's computer environment and corporate network, including hardware, Microsoft Office Suite, and other business applications, utilize IT ticketing system to manage service requests and log help desk interactions, perform diagnosis, upgrades, repairs, maintenance, and installation of equipment to ensure optimal workstation performance, offer excellent customer support and communication, fostering positive relationships with users, handle administrative duties such as scheduling equipment loaners and organizing shipments to remote sites, and interact with network services. This is an onsite position offering flexible hours. It will be a 6-month contract-to-hire offering a pay range of $22-$30/hour based on experience. Full benefits are offered while on contract.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.