Job Description
We are seeking an Ivanti Specialist to join a remote, 6 month engagement.
• Design, configure, and maintain the Ivanti Neurons ITSM/ITAM platform.
• Collaborate with IT teams and business stakeholders to deliver effective and scalable solutions.
• Develop and optimize workflows through automation and system integrations.
• Manage and support deployments across staging and production environments.
• Ensure proper documentation and change tracking, especially during platform upgrades.
• Implement and manage ITIL processes, including Incident, Problem, Change, and Service Request Management.
• Maintain integration between Ivanti and other enterprise systems to enhance service delivery.
• Administer platform security, including user roles, access controls, and permissions.
• Provide technical support and troubleshoot issues related to the Ivanti platform.
• Identify opportunities for process improvement and drive optimization initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Minimum of 3 years of experience in IT Service Management (ITSM) and Endpoint Management (EPM).
• At least 2 years of hands-on experience with Ivanti Neurons.
• Proven experience (3+ years) in workflow automation and IT process improvement.
• Strong analytical and problem-solving mindset.
• Ability to work collaboratively across technical and business teams.
• Proactive approach to continuous improvement and automation.
• Clear communication skills and documentation discipline.
Nice to Have Skills & Experience
• Strong knowledge of ITSM, ITAM, CMDB, and ITIL frameworks.
• Experience with Active Directory, Group Policy, user profile management.
• Excellent troubleshooting skills with a focus on root cause analysis.
• Experience integrating Ivanti with SAP SuccessFactors is a plus.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.