LogicMonitor Network Analyst

A utility client in Houston has a need for a LogicMonitor-focused Network Monitoring Specialist to support the configuration, implementation, and ongoing tuning of the LogicMonitor platform. This role will help ensure accurate monitoring, alerting, and escalation for activity associated with Smart Grid, telecommunications MPLS, corporate network infrastructure, and dedicated circuits. This person will be monitoring logic, alert accuracy, alert translation, and escalation workflow within LogicMonitor. They will also be responsible for reviewing and analyzing alerts to determine severity and escalation needs (e.g., validating whether an alert is Minor vs. Critical) and translate technical alert data into plain-English alarm descriptions to improve clarity and response alignment. This role will build and maintain alert rules and device-specific monitoring standards (e.g., rules for device types such as TVs or other asset classes). This person will Perform MIB translations: convert OID/MIB-based alert messages into recognizable, actionable language, and supporting monitoring tied to SNMP/MIB polling and help determine which items warrant escalation. They will conduct “alert matching” to ensure alerts visible in existing monitoring tools (ex: OpenText Network Node Manager) are also accurately visible and aligned in LogicMonitor. This person will support testing, validation, and troubleshooting of monitoring logic by triggering alarms/alerts in the field and confirming correct messaging/behavior in the ticketing system.

Hourly rate: $38-$40/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 5+ years of experience with network management level 2 or 3 (NOC/Network Operations background)
- Strong background in network monitoring (LogicMonitor experience strongly preferred)
- Solid networking fundamentals across: MPLS / telecom networks, corporate network monitoring, and circuit/transport monitoring concepts
- Ability to interpret alert logic and determine what should be escalated vs. what should be informational/noise
- Hands-on experience creating/tuning: Alert thresholds, escalation policies, and device/service-specific monitoring templates
- Experience translating SNMP OIDs / MIB messages into human-readable text.
- Familiarity working alongside enterprise monitoring systems (e.g., OpenText Network Node Manager) and ensuring parity across tools.

CCNA Certification

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.