Job Description
Insight Global’s client is seeking a Fiber Internet Installer for a 6 month contract with potential to extend. The Fiber Internet Installer will install, maintain, and repair fiber optic internet services for residential customers. This role involves working directly with customers in their homes, ensuring high-quality installations, excellent service, and a strong focus on safety and efficiency.
Key Responsibilities:
• Install fiber optic internet services in residential homes, including running fiber lines, mounting hardware, and connecting equipment
• Perform splicing, termination, and testing of fiber optic cables to ensure proper signal strength and performance
• Troubleshoot and resolve service issues, including connectivity problems and equipment malfunctions
• Configure and activate customer equipment such as routers, modems, and ONTs
• Educate customers on service usage, equipment functionality, and basic troubleshooting
• Maintain accurate records of installation details, service calls, and completed work orders
• Ensure all work complies with company standards, industry regulations, and safety protocols
• Safely operate company vehicles, tools, and equipment
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
• 1+ years experience in a trade-adjacent position and comfortable with power tools
• Excellent customer service and communication skills
• Active valid drivers license and clean drivers record
• Ability to pass a background check
Nice to Have Skills & Experience
• Prior experience in telecommunications and fiber optics
• Basic understanding of fiber optic systems, networking, and low-voltage wiring
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.