POS Configuration Analyst

We are seeking a detail-oriented POS Configuration Analyst to support a large-scale restaurant technology initiative. This role will focus on menu configuration, back-of-house system setup, and collaboration across marketing, category, and technology teams to deliver seamless menu and product updates across POS environments.
The ideal candidate brings strong experience working with POS platforms, menu configuration, and agile delivery, with a high degree of ownership and attention to detail.
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Key Responsibilities
• Gather and document requirements for menu updates and changes across restaurant systems
• Configure menu items using POS graphical user interfaces (GUI) and back-of-house platforms
• Build and maintain recipe configurations and item setups within the system environment
• Execute database-level configuration (no coding required; light technical/analytical background preferred)
• Partner cross-functionally with Marketing, Category, and Restaurant Technology teams to align on updates
• Participate in and lead agile ceremonies, including daily stand-ups and sprint demos
• Execute assigned sprint tasks with a strong sense of urgency and accountability
• Collaborate with internal SMEs to intake requirements, configure items, and hand off to QA teams for validation and automation testing
• Ensure accuracy and quality of configured items prior to release

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 3+ years of experience in:
o Back-of-house restaurant technology
o Menu configuration or POS programming/configuration
• Hands-on experience configuring POS platforms (GUI-based configuration preferred)
• Strong attention to detail with a demonstrated ability to problem-solve in a fast-paced environment
• Experience working in Agile environments, including sprint ceremonies and task execution
• Ability to translate requirements into system configurations and deliver high-quality outputs
• Proven ability to collaborate cross-functionally with technical and non-technical stakeholders

• Experience with cloud-based POS platforms
• Experience supporting QSR (Quick Service Restaurant) environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.