Infrastructure Technician III Lead (travel required) Night Shift

One of Insight Global’s clients is seeking an Infrastructure Technician III (Lead) to support and lead on-site structured cabling and infrastructure projects. This role requires a hands-on technical leader who is willing to travel to client sites in Philadelphia, Pittsburgh, Chicago, Denver, and Phoenix as needed.

Responsibilities:
• Lead on-site installation and service of:
○ Low-voltage structured cabling
○ Fiber optic cabling
○ Communications and network cabling systems
• Install and remove:
○ Structured cabling components
○ Cabinets, racks, and communication equipment
○ Cable pathways (ladders, trays, support systems)
• Serve as on-site team lead and support Operations Managers with:
○ Technician oversight
○ Performance feedback
○ Local site requirements
• Install network equipment in Layer 1 capacity only (no configuration):
○ Access points
○ Routers
○ Switches
○ WLAN controllers
○ Modems
• Attend client meetings and provide progress updates
• Assist with project planning, scheduling, and execution
• Support PMs with scope, SOWs, and service requests
• Manage materials to ensure onsite availability and readiness
• Ensure safety, quality, and industry standards compliance
• Troubleshoot, diagnose, and repair cabling infrastructure
• Perform site surveys and document findings for Sales Engineering
• Execute test plans and project milestones
• Complete project closeout documentation:
○ Test results
○ As-builts
○ Photos
○ Quality audits
• Maintain daily activity logs, runbooks, and project task reporting
• Travel to client sites and transport tools/equipment as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 6+ years of experience as a Site Support Technician and/or Infrastructure Technician (or similar)
• 3+ years of experience as an on-site team lead
• 3+ years installing network equipment in a Layer 1 capacity (no configuration)
• Hands-on experience installing, terminating, and testing low-voltage cabling, including:
• Twisted pair
• Coax
• Power-limited tray cable
• Stranded & solid conductor cable
• Fiber optic cable
- Ability to install cable pathways and conveyance systems (ladders, trays, supports)
- Advanced knowledge of cabling standards (BICSI, ANSI, EIA/TIA, NEC)
- Ability to read blueprints and architectural/mechanical/electrical drawings
- Strong client-facing communication skills
- Valid driver’s license

Physical requirements:
• Carry up to 30 lbs
• Lift up to 50 lbs
• Climb ladders and work at heights

• Associate degree or technical certification (or equivalent experience)
• 3+ years working in:
○ Retail
○ Consumer
○ Industrial environments
• Industry certifications:
○ CNET CNCI
○ BICSI Installer (INST1)
○ BICSI Installer 2 (INSTC / INSTF)
○ BICSI Technician (TECH)
○ Manufacturer certifications
• Experience with through-wall penetration systems
• Advanced knowledge of telecom, data, security, and wireless cabling systems
• Knowledge of federal, state, and local safety standards
-Strong mechanical aptitude and troubleshooting skills

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.