Product Owner

Insight Global is seeking a Product Owner to join one of the Big 5 Banks on a 6 month contract to support the adoption phase of ServiceNow modules. This role will be responsible for driving adoption of the platform, partnering with key stakeholders to understand requirements, identifying blockers, and ensuring the solution continues to evolve to meet enterprise security and operational needs.
The Product Owner will provide clear ownership of the ServiceNow patching and vulnerability modules, working closely with technical development teams, security stakeholders, and business partners to translate requirements into actionable delivery outcomes.
•Own and manage the ServiceNow Patching and Vulnerability Management modules, with accountability for adoption and delivery outcomes
•Drive adoption of the platform by partnering with stakeholders to understand: required capabilities, features that support day to day operations, barriers or limitations impacting usage
•Capture and document functional and technical requirements from security, patching, and business stakeholders
•Translate requirements into clear, actionable items to support development and delivery progress
•Work closely with technical teams to:
-Ensure development is progressing as expected
-Address risks, dependencies, and blockers
•Provide regular status updates and communicate progress to stakeholders
•Demonstrate strong stakeholder management capabilities, aligning priorities based on urgency and business impact
•Support collaboration across large, enterprise-scale teams to move the initiative forward

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Hands-on experience with ServiceNow ITOM and ITSM
Experience with patching and vulnerability management
Strong communication skills, including: written documentation, stakeholder engagement, cross-team collaboration
Ability to prioritize work based on urgency, risk, and business needs
Experience supporting large enterprise initiatives

Experience with security platforms such as Qualys, CrowdStrike
Experience with ServiceNow Vulnerability Management and Patching Modules

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.