Job Description
A client in the greater Miami FL area is seeking a Front Desk Receptionist for a full-time opportunity. This position would be an onsite role 5 days a week. You will serve as the first point of contact for patients and support daily front-office operations, including answering and routing calls/texts/emails, scheduling appointments, insurance verification, and patient flow coordination.
Key Responsibilities
Patient check-in and check-out
Answering phones/texts/emails and scheduling appointments
Insurance verification and eligibility checks
Collecting co-pays and patient balances
Managing front-desk workflow and patient flow
Coordinating closely with clinical and administrative staff
Assisting with front-office coverage as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Prior medical front desk experience (required)
Insurance verification experience (required)
Strong communication and multitasking skills
Professional phone etiquette
Bilingual English/Spanish
Nice to Have Skills & Experience
Experience with Athena - EMR Software
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.