Job Description
Core Responsibilities
Administer and support SolarWinds platform for enterprise-wide monitoring of:
Network performance
Server health
Application availability
Manage and optimize ExtraHop (Reveal(x)) for:
Network traffic analysis
Threat detection (NDR)
Real-time visibility into system behavior
Configure and maintain:
Alerts, dashboards, and reporting for proactive monitoring
Integrations with other tools (SIEM, ticketing systems, etc.)
Monitor system performance and investigate:
Network latency, outages, and bottlenecks
Suspicious or anomalous traffic patterns
Support incident response efforts by:
Correlating infrastructure alerts (SolarWinds) with traffic behavior (ExtraHop)
Assisting in root cause analysis for both performance and security issues
Collaborate with:
Network Engineering teams
Security / SOC teams
Infrastructure and application teams
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Network monitoring & performance tuning
Infrastructure observability
Network traffic analysis (packet-level visibility)
Threat detection & basic security investigation
Alert tuning and dashboard creation
Incident troubleshooting & root cause analysis
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.