Job Description
As an SAP ERP QA Lead, you will be responsible for end‑to‑end quality assurance leadership across Cengage’s SAP S/4HANA ecosystem. You will own QA strategy, governance, execution, and reporting for large‑scale SAP implementations and enhancements, ensuring solutions are stable, scalable, and fit for purpose.
This role requires deep SAP testing expertise, strong leadership, and hands‑on involvement across functional, integration, and end‑to‑end business process testing. You will collaborate closely with functional teams, technical partners, vendors, and business stakeholders while mentoring QA engineers and promoting best‑in‑class quality practices across the enterprise.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
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Required Skills & Experience
10–12+ years of SAP testing experience across core functional areas (OTC or RTR required)
7+ years leading SAP test cycles including SIT, UAT, and regression
Strong understanding of SAP business processes, RICEF objects, and integration flows
Hands‑on experience creating:
Test strategies, test plans, test cases, traceability matrices
Proven experience leading defect triage, risk management, and test reporting
Strong proficiency with Jira and Agile/Scrum delivery models
Excellent communication, stakeholder management, and analytical skills
Nice to Have Skills & Experience
Experience with SAP automation tools or automation frameworks
Familiarity with APIs, middleware, Fiori, or PTP workstreams
Experience mentoring QA professionals or leading distributed/offshore teams
Exposure to testing across integrated ecosystems (eCommerce, CRM, billing, subscriptions)
Experience building quality dashboards, KPIs, and release‑readiness reports
Familiarity with test management tools such as Zephyr
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.