Job Description
We are seeking a proactive, hands-on Facilities & Office Operations professional to support the day-to-day functionality, safety, and upkeep of our office environment. This role is ideal for a self-starter who anticipates issues before they arise, communicates clearly with internal teams, and takes ownership when things need to get done—especially during emergencies or facility-related incidents.
Key Responsibilities
Facilities & Maintenance
Own day-to-day facilities operations to ensure the office remains safe, functional, and well-maintained.
Coordinate and oversee maintenance activities, including proactive updates to stakeholders to keep projects on track and ensure visibility into progress.
Lead outbound communications related to maintenance events, disruptions, or scheduled work.
Perform light facility repairs when possible, including minor drywall patching, wall repairs, backsplash installation, tile replacement, and basic cosmetic fixes.
Conduct minor HVAC troubleshooting and repairs when feasible (e.g., replacing belts or motors), minimizing the need to bring in external vendors where possible. HVAC certification is preferred.
Vendor & Purchase Order Management
Write purchase orders and manage scheduling for vendors, including:
Janitorial services
F&K / VMS-related work
Heating, cooling, and HVAC services
Mechanical and technical projects (e.g., chillers)
Serve as the primary point of contact for vendors, ensuring work is completed on time and to standard.
Office Operations & Ordering
Manage office and breakroom supplies, including coffee, utensils, paper towels, and general consumables.
Ensure shared spaces (kitchens, breakrooms, common areas) are consistently stocked, clean, and functional.
Access Control & Visitor Management
Own access control processes, including badging, access changes, and deactivations.
Ensure visitors have a clear, well-communicated path for entry and support, maintaining security and a positive on-site experience.
Emergency Planning & Incident Response
Act as the Incident Commander during emergencies, taking the lead when issues arise and coordinating response efforts.
Partner with internal teams to support emergency planning, preparedness, and clear communication during incidents.
Expected hourly pay rate is $22/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
General HVAC troubleshooting
Ability to identify and address problems proactively, often before they are escalated.
Comfortable troubleshooting issues independently and leveraging research (e.g., online resources) to resolve problems quickly.
Strong communication skills, especially when providing updates during maintenance or emergency situations.
Experience in facilities management, office operations, or a similar hands-on role.
HVAC certification or technical maintenance background is a strong plus.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.