Job Description
As the Supervisor of Parcel, Picking, Packing & Shipping, you will oversee daily outbound and fulfillment operations, ensuring accurate and efficient execution across all parcel focused workflows. This includes managing picking, scanning, packing, and shipping activities while maintaining execution standards in a fast paced environment undergoing continuous improvement.
You will identify operational gaps, investigate throughput or accuracy issues, and drive corrective actions to improve performance. This role requires close partnership with Warehouse Leadership and the Continuous Improvement team to implement enhancements and process changes.
You will report directly to the Director of Warehouse and lead a team consisting of 3 leads and approximately 30 direct reports, including a mix of full time and contractor associates.
This role demands a hands on leadership approach—diving into the operation, coaching in real time, identifying inefficiencies, and contributing to future automation efforts. Strong people leadership is essential, as you will own hiring, performance management, coaching, corrective action, and daily problem solving.
This position provides a clear path for advancement into Operations Manager or Warehouse Manager roles.
$70,000 to $75,000 - Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3–5 years of warehouse or distribution leadership experience with a focus on:
o Parcel operations
o Picking, scanning, packing, and shipping
• Open to candidates coming from inbound, outbound, shipping, or fulfillment operations
• Strong people leadership experience (hiring, performance management, coaching, corrective action, problem solving)
o Must be fearless, tenacious, and action oriented — someone who gets things done
• Ability to thrive in manual, non automated environments and lead from the floor
• Comfortable working in small to mid size distribution operations
o Large enterprise experience welcome, but must be willing to work through legacy processes and limited automation
• Strong cross functional communication skills, working directly with department supervisors and operations leadership
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.