Job Description
They will be working on hardware and software, break/fix, imaging PCs and software deployment projects. The ideal candidate will have access to a car and assigned to different locations depending on project assignments.
*On occasion there may be project breaks or asks to join teams to fill gaps
* Requirement: access to a car.
Example Locations: Philadelphia, Radnor, West Chester, Doylestown, Cherry Hill,
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required skills:
3+ years Desktop Support
Experience with hardware and software for Lenovo PC/Laptop
Strong HP Printers break fix experience (Maintenance Kits, rollers, fuses)
Windows 10, 11 and Office 365
Strong tier II troubleshooting experience
Good Communication - verbal and written
Plusses:
Troubleshoot issues with slowness of clinical systems (Epic and Sunrise) and determine whether issue is related to PC, Application or the Network (Citrix)
Healthcare Industry
Hospital Experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.