Job Description
Insight Global is looking for a Business Analyst to support a significant ServiceNow implementation for one of our large financial clients. This individual will partner closely with business stakeholders to refine and hone existing requirements while gathering new requirements as needed. They will work cross-functionally with multiple teams in a highly matrixed environment, ensuring requirements are clearly documented and aligned to support downstream development and testing efforts. This role requires strong communication skills, attention to detail, and the ability to navigate complex enterprise organizations. This position is 5 days onsite / 40 hours per week.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Sharp, high-caliber individual
Strong requirements gathering experience (new requirements and modifying existing ones)
Experience working in a highly matrixed organization
Hands-on experience with JIRA or a comparable Agile tool
Exceptional attention to detail
Strong written and verbal communication skills
Nice to Have Skills & Experience
ServiceNow (SNOW) exposure
Experience with Octane or similar test case management tools
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.