Job Description
The Residential Account Manager acts as the main liaison between the company and its residential homebuilder partners. This position oversees the pre‑construction sales process from initial plan review through pricing, contract award, and transition into operations.
Working closely with sales leadership, estimating, and operations teams, this role ensures construction documents are accurately interpreted and translated into clear scopes of work that support downstream pricing and execution. The position requires the ability to manage a large volume of plans and proposals while maintaining consistency, accuracy, and strong customer communication.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Three to five years of experience in residential construction–related roles such as pre‑construction, estimating, sales support, or account management within building products or exterior trades
- Strong ability to understand and interpret residential plans, elevations, and written specifications
- Working knowledge of exterior cladding systems, including siding, trim components, soffit, fascia, and accessories
- Familiarity with common siding materials such as fiber cement, vinyl, engineered wood, and stone products
- Proven capability to handle fast‑paced, high‑volume workloads without sacrificing attention to detail
- Clear and professional written and verbal communication skills, with experience explaining scope and pricing to builder customers
- Strong organizational skills with the ability to prioritize competing deadlines
- Proficiency in Microsoft Excel, Word, and Outlook, along with experience using estimating, CRM, or construction‑related software platforms
Prior use of ERP or CRM systems such as Sage Intacct, Salesforce, or comparable tools
Nice to Have Skills & Experience
- Experience with Sage Intact ERP
- Prior experience working with large production or national homebuilders
- Familiarity with leading siding manufacturers and product lines, including James Hardie, LP SmartSide, and major vinyl systems
- Knowledge of residential construction practices and market conditions in North Carolina or the Southeast
Experience partnering cross‑functionally with estimating, purchasing, and field operations teams in a production environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.