Job Description
Insight Global is looking for an Allegro CTRM Technical Support resource for one of their clients. This candidate will be taking on a live system. When tickets are open, they will need to go in and provide a solution to that issue. Will need to make sure the system is working, stay on top of system health, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Allegro ETRM functional knowledge (energy commodities, deal lifecycle, pricing/curves, risk measures)
o Energy Trading Business and Financial Risk Management process understanding
o Usage of Allegro tool and associated integration
- SQL and data troubleshooting (joins, reconciliation queries, data quality checks)
o C#
o SQL and data troubleshooting (joins, reconciliation queries, data quality checks)
o SQL server reporting services (SSRS) for report development
- Scheduling/automation tooling (batch schedulers), monitoring platforms, and ticketing tools
o ServiceNow/ITSM tool for ticket tracking/management
o Monitoring and Status reporting
o Coordination and training for Business user
- Monitor Allegro batch schedules/interfaces/integrations and upstream/downstream dependencies; investigate failures and coordinate recovery
- Support common Allegro operational domains
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.