Job Description
Insight Global is looking for a fufillment analyst. `Lead and oversee daily team operations, including task delegation and workload management
Manage deployment and return of hardware for:
New store openings
Store hardware refresh and implementation projects
Store closures
Ad-hoc project requests
Monitor daily ticket queues and ensure timely resolution
Track, report, and communicate KPIs and project status to stakeholders
Maintain accurate inventory records and update tracking systems with incoming deliveries
Monitor hardware stock levels and support hardware purchasing as needed
Order and manage operational supplies
Attend meetings, share key takeaways, and provide actionable insights to internal partners
Serve as an SME for new hires and contract associates, including training and knowledge transfer
Maintain internal knowledge bases and support associate development
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
1–3 years of experience preparing, shipping/receiving, storing, and managing IT hardware assets
Experience with IT asset management, inventory tracking, and hardware logistics
Strong written and verbal communication skills with a customer-service mindset
Ability to work effectively in a fast-paced, high-energy environment
Highly self-motivated with strong attention to detail
Ability to stand, bend, and independently lift up to 50 lbs
Nice to Have Skills & Experience
Prior experience supporting POS and network hardware deployments
Experience supporting retail store openings, refreshes, or closures
Exposure to KPI tracking and operational reporting
Experience training or onboarding new hires or contractors
Familiarity with inventory management or ticketing systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.