QA/QC Manger

In this role, you will get a chance to spearhead quality assurance for one of the leading brands! You will deal with many
interesting and challenging issues on a daily basis to ensure the quality of our delicious, plant-powerful products. With a
million things on the go, it is very critical not to lose track of the big picture and thrive in a constantly evolving
environment. In this role, you will have the opportunity to lead an amazing team of skilled professionals and contribute in
a meaningful way!

HERE IS WHO YOU ARE…
DRIVE & MOTIVATION
• You are passionate about quality assurance and proud to be the champion of quality
• You want to be in a leadership role that requires a lot of responsibility
• You enjoy using analytical and strategic thinking to find solutions to QA issues
• You are health conscious and have values that align with Silver Hills
CHARACTER & ABILITIES
• You are a leader and a solid people manager with effective team coaching skills
• You have eyes like a hawk coupled with strong attention to detail
• You are an overachiever who strives for results and excellence
• You are reliable, professional, and trustworthy
• You are a great communicator who can easily get along and work with different personalities


THINGS YOU WILL DO…
• Troubleshoot and solve product quality related issues
• Ensure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and
suppliers
• Maintain focus and alignment of QA team with company priorities and strategic targets
• Support the management team by providing timely KPI's that reflect the health of its' quality and food safety
system


DETAILED DESCRIPTION OF DUTIES:
• Monitor and ensure quality of all inbound raw materials and ingredients.
• Monitor and ensure quality of all finished goods.
• Maintain and organize retention samples of all inbound raw materials and of all finished goods.
• Maintain the facility document file
• Monitor overall QA schedule
• Support senior management through provision of timely reports, analysis of trends and recommendations
• Oversee internal audits, inspection processes, and reporting
• Assist in Troubleshooting and solving product quality related issues
• Assist in resolving product quality related issues and responding in a timely manner to customer complaints
• Ensure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and
suppliers
• Maintain focus and alignment of QA team with company priorities and strategic targets
• Assist the company through various initiatives to meet cost targets and monitor quality standards
• Review performance of QA Technicians and provide training/coaching
• Coordinate the generation and delivery of certificates of analysis for shipments to co-packers
• Ensure database of relevant tests is maintained
• Other duties as assigned

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

KNOWLEDGE & SKILLS
• You have strong knowledge and/or certification in HACCP, quality assurance and control
• You have expert Microsoft Office and other computer application skills
• You have excellent numerical skills and understanding of data analysis methods

EXPERIENCE
• You have proven experience leading a quality assurance team in a food production facility
• You have a Degree in Food Science, Nutrition, Chemistry or other relevant education

NICE-TO-HAVE
• You have experience solving complex QA/QC technical issues

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.