Job Description
Insight Global is seeking a Remarketing Analyst to join one of their clients in their Lewisville, TX office. Reporting to the Remarketing Manager, the Remarketing Analyst will be a key point of contact at primary auction facilities. This role involves processing and selling auction vehicles in compliance with internal Auction Sale Agreements and Comprehensive Auction Agreements, reviewing 3rd Party Inspection Vendors' monthly invoices for accuracy and providing recommendations for payments outside of the established agreement, and generating and analyzing performance metrics for 3rd Party Inspection Companies. This position is customer-facing and requires independent judgment, excellent customer service skills, decision-making initiative, and discretionary authority.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Remarketing, claims, collections, or adjusting experience
• Excellent customer service skills
• Ability to manage queue effectively
• Strong communication skills
• Ability to handle multiple tasks and adapt to changing priorities
•Experience in a customer-facing role
Nice to Have Skills & Experience
• Experience with Microsoft Suite
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.