Job Description
We are seeking a detail-oriented and process-driven Technical Writer to develop, standardize, and maintain high-quality documentation across the organization. This role will be responsible for authoring and improving work instructions, standard operating procedures (SOPs), and process documentation to ensure clarity, consistency, and operational excellence. The ideal candidate can translate complex workflows into clear, concise, and user-friendly documentation that supports efficiency, compliance, and scalability.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience in technical writing, process documentation, or similar role
Proven experience developing work instructions and SOPs
Strong ability to translate complex technical information into clear, structured documentation
High attention to detail and commitment to documentation accuracy
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.