Job Description
This position will be responsible to manage multiple customer onboarding projects as well as other assigned duties. Main tools included ServiceNow, Focused Run, Excel, MS Project and MS Word. Main project management process is utilizing the waterfall approach but at times agile methodology may be used. Other activities will include various reporting on SAP Analytical Cloud and ServiceNow. Must be process oriented and very analytical. Role will need to communicate to all levels of management.
Responsibilities:
• Manage large scale technical projects covering cross functional teams, including Technical project planning, monitoring and controlling the project performance
• Project will cover a range of cloud services and a variety of hyperscalers. Knowledge of the cloud is mandatory
• Customers will be onboarding various SAP products. Knowledge of SAP applications is a plus
• Communicate various report and project status, issues and risks timely to all stake holders, cross functional teams and managers.
• Help manage Change Control, Issues and Risks to ensure timely implementation of projects, to include carrying out risk assessments, identifying project roadblocks, and driving mitigations / solutions
• Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement
• Contribute to development and maintenance of PMO standards, processes, and best practices
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor’s Degree plus 5 years of experience
• 5+ year of Technical Project/Program management experience
• 3+ years of experience in Cloud / IT operation, software engineering, systems engineering or similar experience
• 3+ years of experience within an SAP environment
• Assists with the development, updating and maintaining of procedures and documentation of Standard Operating Procedures
• Strong verbal, written and interpersonal communication skills
• Strong analytical skills including Excel
• A high standard for work ethic and quality is required
• Experience working with highly technical teams
• Strong proficiency with full Microsoft Office suite including MS Project is required.
• Experience with ServiceNow is preferred.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.