Job Description
We are seeking a skilled Desktop Technician with prior experience supporting end users in a healthcare environment, ideally with exposure to radiology departments, imaging workstations, and PACS systems. This role focuses on hardware/software support, clinical workstation readiness, and ensuring reliable connectivity for radiology modalities and imaging systems.
Key Responsibilities
Provide hands‑on desktop, laptop, and mobile device support for clinical and administrative users, including radiology staff.
Install, configure, and troubleshoot Windows‑based workstations and peripheral devices in clinical areas.
Support radiology‑specific endpoints such as diagnostic workstations, imaging viewers, voice recognition peripherals, and modality‑connected devices. (Derived from responsibilities such as configuring and maintaining diagnostic workstations in radiology departments)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of Desktop Support or End User Support experience in an enterprise environment. [Desktop Te...den's Team | OneNote]
Prior healthcare IT experience required (hospital, clinic, imaging center, etc.).
Strong troubleshooting skills across Windows OS, Microsoft Office Suite (especially Outlook), and common clinical applications.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.