Job Description
One of our bioscience clients is seeking a Quality Support Associate to assist with quality‑related coordination and documentation activities. This role supports multiple teams by helping maintain organized records, reviewing information, and supporting established quality processes.
Location: Duarte, CA
Role Overview
This position provides quality system support through documentation review, data tracking, and coordination across departments. The Associate follows established guidelines and assists with maintaining accurate records, supporting communication, and ensuring information flows smoothly within the organization.
Key Responsibilities
Quality Documentation & Records
Review routine records and reports to ensure completeness and accuracy
Support documentation needed for internal quality processes
Assist with maintaining and updating quality‑related records in company systems
Coordination & Communication
Support communication between Quality and other departments
Assist with gathering and organizing information for reviews or follow‑up
Attend meetings and help capture notes or action items as needed
Process Support
Help identify records or procedures that may need updates
Support basic follow‑up activities related to quality inquiries or requests
Assist with continuous improvement tasks as assigned
Systems & Reporting
Enter, review, and maintain data within quality or enterprise systems
Help update routine metrics and reports
Job Requirements
Ability to follow written procedures and instructions
Comfortable working with documentation, records, and data
Basic written and verbal communication skills
Attention to organization and accuracy
Ability to work collaboratively across team
Pay Range: $25/hr - $30/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• B.A./B.S. Degree in Biology, Biochemistry, Chemistry, or other related sciences
• Knowledgeable with FDA regulations and cGMP.
• Strong written communication skills. Must be able to clearly document observation deviations.
• Excellent interpersonal skills to maintain partnerships between Quality and all departments to ensure the lines of communication are professional and congenial.
• Must effectively communicate with all levels of personnel.
Nice to Have Skills & Experience
• Computer skills (i.e. MS Word, Excel, PowerPoint, etc.).
• Effective presentation skills.
• Working knowledge of continuous improvement, a plus.
• Knowledge of FDA 21 CFR 106, 107, 110, 117 and ICH is highly desired.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.