Insight Global is seeking a Sr. Telecom Analyst to support a federal client in Hampton, VA. The Sr. Telecom Analyst responsibilities include, but are not limited to:
- Performs a variety of technical tasks including remote and onsite support of the following equipment: Routers and switches (Cisco), radios (PRC117, URC 200/300, CM 300/350 V2) and serial to IP converting devices (Sunhillo).
- Modifies, moves, and installs a range of new equipment.
- Troubleshoots a variety of hardware and software problems and interconnectivity issues.
- Performs a variety of integrity testing and interviews customers to gather information about problems.
- Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager.
- Provides advice and a variety of onsite training for customer support personnel.
- May coach and review the work of less-experienced professionals.
- May serve as a team or task leader. (Not a people manager)
- Analyzes, maintains, and modifies telecommunications systems to meet operational standards.
- Monitors the operations of telecommunications systems and services of vendors.
- Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
- Plans and coordinates all moves and installation of telecommunications equipment.
- Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
- Maintains records and prepares complex reports relevant to the operation of the telecommunications systems.
Compensation:
$35/hr to $40hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected]. The EEOC "Know Your Rights" Poster is available
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- CompTIA Security Plus required.
- BA/BS (or equivalent experience)
- 3+ years of experience with telecommunications
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.