Remote Professional Services Specialist

Required Skills & Experience



- 2+ Years of CSR Background

- Technology Proficient

o Can handle the basics of Microsoft office and has shown the ability to learn new systems

- Experience with data verification, workflow, procedures, process, within assigned area.

- Has experience working with back office functions, teller operations, new account opening process, lending practices, general ledger, and general community bank operations and workflow as applicable to assigned area.

- Works with banking product providers like: online banking, IVR, ATM, and item processing based on assigned area.



Nice to Have Skills & Experience



- Banking Industry Experience





We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Job Description



Insight Global is looking to hire a Professional Services Specialist. Their responsibility is to provide quality application upgrades and training related to the SHAZAM ancillary systems while maintaining a strong business relationship. Persons within this role will be capable of acting within all phases of an assigned area of the upgrade process with general guidance. This position is responsible for monitoring progress of programs/projects through internal reviews and participation in team meetings. This position also exercises discretion and judgment relating to the resolution of issues and problems that arise during the project which may impact project deadlines

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.