IT Project Manager

Our client is seeking a Senior IT PM generalist who can fluidly manage a range of
Project Management-related tasks, such as running IT change management, structuring project
intake requests, and driving execution across a mix of technical and operational projects in a small
PMO. This role is highly visible, requiring the individual to use strong relational, communication, and
coordination skills across several internal and external stakeholders.

Reporting to the head of the PMO, this role will be a senior-level IT Project Management professional
and will join its small PMO (2-person team) on a contract basis. This role is designed to provide
immediate continuity, operational support, and project execution capacity.

This is a hands-on, high-trust role requiring an individual who can quickly absorb existing processes,
independently manage projects, and operate key PMO functions with minimal ramp-up time. The
engagement has the potential to be converted to a full-time position but may also remain a contract only role depending on fit and organizational needs

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Key Responsibilities
1. PMO Operations & Governance
• Own and run core PMO processes, which may include:
o Weekly IT Change Management meeting (covering infrastructure, database, and
application changes)
o Project Intake and approval lifecycle
• Ensure consistency in governance, documentation, and process execution
• Maintain visibility into project and operational work across IT
2. Project Intake & Structuring
• Serve as the primary facilitator of incoming project requests
• Translate loosely defined ideas into:
o Clear scope and objectives
o Logical tasks and dependencies
o Actionable project plans
• Guide stakeholders through intake, prioritization, and approval workflows
• Utilize existing AI-enabled tools and automation to manage intake lifecycle
3. Project Delivery (Generalist Execution)
• Independently lead or support a variety of project types, including:
o Infrastructure and technical initiatives
o Process and operational projects
o Software development efforts
o New service rollouts to students and staff
• Rapidly assess project status, risks, and dependencies
• Bring structure and momentum to in-flight and newly approved work
• Apply both Agile and Waterfall approaches as appropriate
4. Stakeholder Communication
• Build strong working relationships quickly across IT and business teams
• Provide clear, concise, and actionable communication
• Deliver consistent reporting and status updates using Jira and standard PMO tools
• Act as a connective layer across technical and non-technical stakeholder
Senior-level IT Project Manager (generalist mindset strongly preferred over a specialized or
niche technology career focus)
• Proven ability to step into ambiguous environments and quickly create structure
• Experience running governance processes such as:
o Change management
o Intake and prioritization workflows
• Strong communication, facilitation, and organizational skills
• Working proficiency in both Agile and Waterfall methodologies
• Hands-on experience with:
o Jira or a similar agile project management tool (required)
o Microsoft Teams and Office tools
• Ability to manage multiple small-to-mid sized efforts simultaneously

The following experiences are a plus:
• Experience in higher education or mission-driven environments
• Familiarity with:
o Student Information Systems (SIS)
o Customer Relationship Management (CRM) platforms
o Learning Management Systems (LMS)
• Familiarity with FERPA
• Experience operating within AI-assisted or automated workflows

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.