Job Description
SUMMARY OF POSITION:
An Identity Access Management Engineer should demonstrate commitment to delivering distinctive service. This provides support for various functions within the Identity Management team. This position is meant as a “technical operator” for different technology in the organization. An Identity Access Management Engineer is also responsible for documentation of systems, operational turnover for support, and cross training other team members amongst other duties as assigned.
PRIMARY RESPONSIBILITIES:
• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to associate inquiries and satisfactorily resolve client/associate issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
• Enhances Information Security environment by supporting system configuration; generating reports; following up with team members to ensure required actions are completed and working within security tools.
• Secures environment by establishing and enforcing policies, identifying security gaps and providing recommended resolutions to increase overall security posture or maintain organizational risk within acceptable levels.
• Provide break/fix support for Identity Management tools as needed. This can include after-hours support or product releases.
• Assists in streamlining Information Services Activities such as project implementation, technical improvements, etc.
• Assist other team members as needed to ensure delivery of distinctive service, knowledge transfers, support, or other items as necessary.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor’s or higher degree in appropriate field
• 3–6 years of experience in Identity and Access Management engineering
• Hands-on experience with SailPoint (IdentityIQ, IdentityNow, RSA SecurID, Ping Identity, BeyondTrust, CyberArk, Okta or equivalent.
• Strong understanding of identity lifecycle management and IAM engineering concepts
• Proficient use of Microsoft Active Directory, Microsoft Windows desktop and server operating systems. Other technologies based on role being fulfilled. *e.g. Nextgen Firewall, EDR, etc.
• Familiarity with Okta and identity integrations
• Experience supporting integrations, workflows, and troubleshooting IAM issues
• Working understanding of programming code (e.g. Json, Java, C++, C#, xml)
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, PowerBI, and Visio).
• Strong problem-solving skills and ability to work deep in technical systems
Strong communication skills and ability to work in an Agile, fast-moving environment
Nice to Have Skills & Experience
Understanding of control measures and requirements of Sarbanes-Oxley, GLBA, PCI, or other regulatory requirements as required.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.