IT Project Manager

We are seeking a mid-level IT Project Manager to support and drive execution across multiple active initiatives within a growing technology team. This individual will partner closely with a Senior Project Manager to help oversee projects that are already underway, ensuring timelines, deliverables, and cross-functional alignment remain on track. The current projects underway are centered around Call Center transformation.
This is a highly collaborative role ideal for a project manager who thrives in a fast-paced environments and can effectively manage multiple workstreams simultaneously.

Key Responsibilities

Support the planning, execution, and delivery of multiple concurrent IT projects
Partner with a Senior Project Manager to manage timelines, milestones, and resource coordination
Oversee ongoing initiatives, ensuring projects stay on schedule and within scope
Facilitate communication across stakeholders including IT, business teams, and vendors
Track risks, issues, and dependencies and proactively drive resolution
Maintain project documentation, status reporting, and stakeholder updates
Ensure alignment between technical teams and business objectives

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Bachelor's Degree
3–5 years of experience in IT project management
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Strong communication and stakeholder management skills
Experience working within structured project methodologies (Agile, Waterfall, or hybrid)

Experience leading or supporting call center-related projects (CRM, AI, or customer experience initiatives)
PMP certification or working toward certification
Career progression from Business Analyst into Project Management
Experience working alongside senior leadership or within structured PMO environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.