Job Description
A client of Insight Global is looking for a Desktop Support Technician to join their team. This person will be responsible for supporting the internal employees with a walk up desk. This will include hardware, phones, basic software, and some AV support as part of this role. The ideal candidate will have 1-2 years of experience in general workstation set up and support as well as great customer service skills.
This position has flexible hours and will be 35 hours a week. They must be comfortable occasionally staying past working hours for meeting support as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1-2 years of experience with general workstation setup and technical support.
• Experience with hardware and software, mobile device, and A/V support.
• Ability to work after-hours for general meeting support.
Customer service skills/ experience.
Nice to Have Skills & Experience
• CompTIA A+/ ITLL Certifications highly preferred.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.