Job Description
A telecom client of Insight Global is seeking a highly organized and client-focused Client Project Manager to manage the successful execution of small to medium-sized projects for our existing clients. This role is pivotal in our Inside Sales process, ensuring that once a client approves a quote for services, the project is delivered on time, within scope, and to the client's complete satisfaction. The coordinator will manage a dedicated "Inside Sale Project" list within Click Up, where each approved quote becomes a milestone. You will be responsible for the entire project lifecycle, from task creation and sprint coordination to quality assurance and final project closeout.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Key Responsibilities:
Project & Task Management:
• Serve as the primary stakeholder for all approved inside sales projects.
• Translate approved client quotes into detailed milestones and actionable tasks within the master "Inside Sale Project" list in ClickUp.
• Ensure every task is created with a detailed description, due date, time estimate, priority level, and all other required fields as outlined in our ClickUp Master Guidelines.
• Properly tag tasks for the appropriate Operations Pod (e.g., Tech Ops, DevOps) in preparation for Sprint Planning.
Sprint & Resource Coordination:
• Prepare and queue tasks for upcoming sprints by assigning the "Next Sprint" status.
• Collaborate with the Scrum Master to ensure tasks are "sprint-ready" with all necessary documentation.
• Track task progress throughout the bi-weekly sprint, ensuring assignees are working in order of priority.
Quality Assurance & Delivery:
• Conduct thorough quality assurance on all delivered work. When a task is moved to "Work Delivered," you will perform a comprehensive review to ensure it meets the requirements of the original quote.
• Manage the revisions process by moving tasks to "Revisions Needed" with clear,
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.