Job Description
Insight Global is looking for a Logistics Coordinator for a MedTech Company. This role supports a team responsible for post-sales support of small and large capital equipment and software used in orthopedic surgical procedures across the United States, with a strong focus on urgency, accuracy, and coordination. The individual manages inbound requests—primarily from sales representatives—through a shared email inbox, ensuring same-day outbound shipment of materials, often overnight, to quickly restore critical systems. Responsibilities include facilitating counter-to-counter transactions (typically 10–15 per day), coordinating with distribution centers and FedEx, troubleshooting and escalating shipping issues as needed, and ensuring all quality, compliance, and fiscal requirements are met. The role may also support peripheral processes such as invoicing when customers do not have active service agreements, while working cross-functionally to problem-solve and keep shipments moving efficiently within tight timelines.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- SAP - material movements, inventory transfers, outbound shipments,
- MS Suite - outlook, teams, excel, price sheets, SOPs, sharepoint sites
- 4+ yeas of experience in a logistics or Customer service related role -
Nice to Have Skills & Experience
Healthcare
Salesforce or CRM
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.