Job Description
Insight Global is looking for an Order Processing Coordinator to join the team of one of our manufacturing clients. This candidate will process and review customer orders for accuracy and contract compliance and enter information into their systems to ensure timely processing, shipping, and delivery. They will address customer concerns regarding delays or damages largely through email and coordinate with the Account Manager and operations teams to complete any necessary documentation. The Order Processing Specialist should be very comfortable with Google Sheets and Excel, utilizing filters and formulas. The candidate may need to resolve invoicing issues and should have great customer service/communication skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2-3+ years of experience with data entry, order entry/processing, or invoicing
- Strongly proficient in Google Sheets or Microsoft Excel and utilizing formulars to process heavy transactional work
- Strong data entry and customer service abilities with a great attention to detail
- Excellent communication and organizational skills
Nice to Have Skills & Experience
- Bachelor's degree in finance, business, or related field
- VLOOKUP (strongly preferred) and pivot table experience
- Experience with EDI/ERP systems, specifically NetSuite
- Experience with management of shipping vendors - FedEx, UPS, Freight Carriers
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.