Front Desk Representative

Post Date

Mar 25, 2026

Location

Miami Gardens,
Florida

ZIP/Postal Code

33169
US
May 25, 2026 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

DGW-57f6a656-3146-4745-b00f-bfe48a693afb

Pay Rate

$12 - $15 (hourly estimate)

Job Description

Front‑desk and cashier role serving as the first and last point of contact for customers. Responsible for greeting visitors, directing inquiries, and accurately processing all payments while supporting daily administrative operations in a fast‑paced retail environment.

• Greet customers, answer phones, and route inquiries to the appropriate department
• Schedule appointments and provide basic service or order status updates
• Process payments for services, products, and purchases using multiple payment methods
• Issue receipts, handle refunds, and respond to payment questions
• Balance cash drawer, reconcile daily transactions, and prepare deposits
• Perform light administrative tasks, data entry, and document handling
• Maintain a clean, organized reception and customer waiting area
Support events, promotions, and general showroom organization as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• High school diploma or equivalent
• 1–2 years of experience in customer service, cash handling, or administrative support
• Strong communication skills with a professional, customer‑focused demeanor
• Ability to multitask and stay organized in a high‑volume environment
• Comfortable using basic office software and point‑of‑sale or CRM systems
• Solid basic math skills and attention to detail
Flexibility to work weekends or special events when required

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.