Tier 1 Reactive SOC Analyst

Our client is looking for Tier 1 Reactive SOC Analyst to operate within a fast‑paced MSSP environment supporting approximately 50 customer organizations, each with unique systems, tools, and security postures. Analysts are responsible for processing a steady flow of tickets, evaluating alerts to determine whether activity represents a legitimate cybersecurity threat, and deciding appropriate next steps, including escalation when necessary. Success in this role requires flexibility, adaptability, and the ability to operate independently in a dynamic, minimally structured environment without constant oversight. Analysts follow established processes while also critically evaluating how investigations are performed, focusing not only on outcomes but on improving detection quality and response workflows. The team is highly collaborative, and analysts are expected to contribute to shared standards, communicate clearly with teammates and customers, and participate in a 24/7 on‑call rotation (one week every seven weeks).

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• 1+ years of experience in a SOC, MSSP, or security-related role
• Basic understanding of cybersecurity fundamentals (networking, endpoints, attack techniques)
• Familiarity with SIEM and/or EDR tools
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple customer environments simultaneously
Comfortable working in a fully remote, shift-based, and/or on-call environment

• Experience with tools such as Rapid7 InsightIDR, SentinelOne, CrowdStrike, or Cortex XDR
• Understanding of MITRE ATT&CK or similar frameworks
Relevant certifications (Security+, CySA+, or similar)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.