Job Description
Overview: Insight Global is seeking a Network Manager to lead and support hospital network operations while remaining highly hands‑on with Layer 1–3 infrastructure. This role is ideal for a senior network engineer ready to step into management, or a current team lead looking for a clear path into infrastructure leadership.
The Network Manager will oversee a small team of strong but developing engineers, acting as both technical authority and mentor, particularly as the organization moves through network upgrades and refresh initiatives that will be new territory for the team. This is a great stepping‑stone role for a Level 3 engineer or NOC team lead ready to move into management.
Responsibilities:
• Provide Level 3 network support across Layer 1 (physical), Layer 2 (switching), and Layer 3 (routing)
• Act as the technical escalation point for complex network outages and performance issues
• Design, configure, install, and maintain hospital network infrastructure:
• Routers, switches, firewalls, wireless, VoIP
• Remain hands‑on with configuration, troubleshooting, and network changes
• Lead network upgrades, refreshes, and modernization initiatives
• Establish and maintain network security standards (firewalls, VPNs, access controls)
• Monitor network performance, utilization, and stability; recommend improvements
• Oversee change management, documentation, and network diagrams
• Collaborate with systems, server, and application teams on cross‑domain issues
• Supervise, train, and mentor network engineers
• Provide technical guidance, coaching, and knowledge transfer to mature team capabilities
• Support 24/7 hospital operations and respond during critical incidents
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
• Bachelor’s degree in IT or related field or equivalent experience
• 6+ years hands‑on network engineering experience
○ Healthcare or higher‑ed environment strongly preferred
• 1–3+ years in a senior, lead, or supervisory role
• Strong hands‑on experience with Cisco enterprise infrastructure
○ Catalyst 9000 series (non‑negotiable)
• Deep knowledge of:
○ LAN/WAN, wired & wireless networks
○ Routing, switching, firewalls, VPNs
• Strong troubleshooting and outage-response experience
Comfortable acting as both people manager and technical authority
Nice to Have Skills & Experience
Preferred Certifications:
CCNA or CCNP
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.