Job Description
We are seeking a Data Scientist to support the build of an agentic AI layer on top of a Contact Intelligence platform. This role focuses on shifting users from dashboards to natural language interaction, enabling them to ask questions, generate reports, and retrieve insights through a conversational AI experience.
Day-to-day, this person will design, build, and optimize AI agents and LLM-powered workflows, working across data, product, and engineering teams to turn business questions into scalable AI solutions. Heavy focus on productionizing agentic systems and improving how users interact with enterprise data.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience building and evaluating agentic AI systems
Hands-on with agent frameworks
Strong Python & SQL
Experience with LLMs/GenAI
Experience with GCP (or other cloud providers)
Experience with Google ADK
Strong communication & ability to translate to business stakeholders
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.