Control Room Operator (Lead)

Job Description
Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated group of professionals who consistently deliver excellence to reach our common goal of a best in class working environment? If you have a positive can-do attitude and a drive for success, Amentum is looking for you! We are seeking a Control Room Operations Team Lead team member for our client site in Groton, CT. The successful candidate will have outstanding skills and will be committed to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction.

Amentum is seeking a seasoned and dynamic Control Room Operations Team Lead to join our team at the Pfizer site in Groton, CT. This critical leadership position plays a pivotal role in overseeing the safe, reliable, and efficient 24/7 operation of the site’s central utility plant. The Control Room Operations Team Lead serves as the primary operational authority and on-site leadership presence during off-shift hours and in the absence of management.

This role demands a technically proficient leader with strong decision-making abilities, exceptional team management skills, and a proven commitment to operational excellence, safety, and customer satisfaction. The ideal candidate will foster a collaborative, high-performance culture while driving continuous improvement, mentoring operators, and ensuring seamless coordination with customers, technicians, and leadership. Working on a 12-hour Dupont shift schedule with four rotating teams, the Team Lead will be instrumental in maintaining optimal system performance, responding decisively to operational challenges, and upholding the highest standards of regulatory compliance and workplace safety.
Key Responsibilities
• Provide strong day-to-day leadership and direction to a team of Control Room Operators and technicians, acting as the primary point of contact and operational decision-maker when management is not on site.
• Lead shift startup and pass-down meetings, effectively communicating priorities, safety concerns, and operational status to ensure smooth transitions and team alignment.
• Oversee the operation and monitoring of three dual-fuel 600 psig industrial steam boilers, a Gas Turbine with Waste Heat Recovery Steam Generator (WHRSG), power generation and distribution systems, nitrogen distribution, condensate return systems, and all associated auxiliary equipment using the Delta V DCS platform.
• Coordinate daily workloads, assign tasks, monitor progress, and ensure all work is completed safely, accurately, and on schedule while optimizing resource utilization.
• Serve as the first responder to alarm conditions, abnormal events, and system failures—making rapid, sound decisions, implementing corrective actions, and escalating issues appropriately to minimize downtime and risk.
• Oversee regular equipment rounds, water chemistry testing, collect and analyze operational data, and oversee the execution of minor repairs to maintain peak system efficiency.
• Maintain comprehensive logs, records, and documentation in full compliance with all air, water, and basin discharge regulatory requirements and permits.
• Actively promote and drive a culture of continuous improvement by identifying inefficiencies, implementing process enhancements, and supporting ongoing training and development of team members.
• Enforce strict adherence to all company and site safety protocols, including lockout/tagout, confined space entry, hot work procedures, and proper use of PPE.
• Collaborate closely with customers, maintenance teams, and management to resolve operational issues, communicate production challenges, and support broader facility objectives.
• Demonstrate flexibility and adaptability in a fast-paced environment while upholding high standards of professionalism, attention to detail, and accountability.
• Other duties as assigned by Management or Lead

Minimum Requirements
• High school diploma or equivalent.
• CT state OE2 license or the ability to obtain one within a year of service.
• Five years of technical experience in any skilled trade including operating and maintaining chilled water systems in a large commercial or industrial environment or equivalent. At least 1 year of experience in the operation of building management systems and chilled water generation and distribution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.