Network Technician II

A large telecommunications company is seeking a fully remote Network Technician II for a contract extending through 2026. The awarded project will support approximately 10,000 network sites over the life of the contract. Day‑to‑day responsibilities include scheduled network activations, network turn‑ups, and activation failure response, along with ongoing communication with vendors and customers to resolve tickets. Technicians can expect to complete 2–3 activations per day, with each activation typically taking 1–4 hours. The majority of the role involves troubleshooting VPN and connectivity issues, working through Layers 1–3 of the OSI model. This role requires someone who can hit the ground running and thrive in a fast‑paced, activation‑driven environment. This is a fully remote role with ability to work 8-5 in your prospected time zone. Targeted pay rate of $28-30 an hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3- 4+ years of working in a network related role supporting commercial and or enterprise level customers

Hands-on experience remoting into VPN and troubleshooting within

Experience with BGP routing protocols

Experience with routing hardware such as Cisco, Juniper, Alcatel

OSI model comfortability layers 1-3

Exposure to Ethernet technologies (preferably Ethernet transport)

IP subnetting experience

Experience communicating to customers and/or vendors

Ability to obtain a Public Trust clearance

CCNA or higher

CISCO SDWAN experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.