Receiving and Accessioning Technician

· Data entry and QC of sample information in a LIMS, as well as scanning documents to support testing.
· Review of test requisition forms and or shipment manifests to ensure documentation matches samples received. Knowledge of how to resolve sample and document discrepancies. Work with other team members to collect information as needed.
· Ensure customer satisfaction throughout laboratory processing
· Facilitate specimens to the appropriate workflows for downstream testing.
· Primary customer contact for all laboratory tests; clinical, pharma and clinical trial testing.
· Ensure all customer needs are met from kit and sample delivery to final reporting and end of testing deliverables.
· Maintain a complaint log documenting any customer issues and notify leadership of all perceived issues and complaints.
· Ensure that policies and procedures in area of responsibility reflect current practice.
· Maintain accurate bills and reimbursement records for all clinical samples.
· Maintain accurate logs representing current samples in for testing
· Perform quality checks on all deliverables to customers. Partner with other employees to ensure a second QC check when required.
· Training other personnel as required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Associates (AA or AS) degree.
• 1-2 years of experience as a Lab Tech; combination of education or experience in related field. (Life sciences, biology, pharma etc.)
• Minimum of 1 years Customer Service experience
• Strong understanding of regulatory compliance and HIPAA
• Knowledge of working with potentially biohazardous specimens that include tumors, solid or plasma samples
Knowledge of medical terminology

• Strong computer skills, mainly within Excel
• Urine sampling experience
Data entry experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.