Front Desk Medical Receptionist

We are seeking a Front Office Medical Receptionist to support daily operations in a busy outpatient cardiology clinic. This role serves as the primary front desk contact and plays a key role in delivering a positive, professional experience for patients and visitors.
This is a temporary contract opportunity with the potential for extension or permanent placement based on clinic needs and performance. The position is fully onsite and supports smooth patient flow and accurate front office operations.

Key Responsibilities
The Front Office Medical Receptionist will be responsible for:

Greeting patients and visitors and providing a welcoming, professional front desk experience
Managing patient check‑in and check‑out processes
Answering and routing incoming phone calls using a multi‑line phone system
Scheduling appointments and coordinating visit logistics
Verifying and updating patient information in the EMR system
Reviewing documentation for completeness and accuracy
Collaborating with providers and clinical staff to support daily clinic flow
Maintaining patient confidentiality and compliance with HIPAA regulations
Performing general administrative tasks such as data entry, filing, and document management

Compensation: $19/hr–$21/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Why This Role
This is an opportunity to work in a structured, patient‑focused clinical environment where the front desk plays a critical role in daily operations. The role offers consistent hours, clear responsibilities, and the chance to gain experience in a specialty healthcare setting, with potential longer‑term opportunity for the right candidate.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Prior experience in a medical office or healthcare front desk role
Familiarity with EMR/EHR systems and medical scheduling software
Strong customer service skills and professional phone etiquette
Ability to multitask and stay organized in a fast‑paced clinical environment
Comfort interacting with an older patient population
Basic knowledge of insurance processes and medical office workflows
Strong attention to detail and commitment to patient confidentiality

Cardiology or specialty clinic experience
Insurance knowledge
Bilingual skills

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.