Operations Manager

Post Date

Jul 10, 2026

Location

Santa Clara,
California

ZIP/Postal Code

95054
US
Sep 24, 2026 Insight Global

Job Type

Perm

Category

Managerial / Professional

Req #

SFR-8e0e1ba4-50f1-4e11-af7d-74a44be7c2e7

Pay Rate

$140k - $155k (estimate)

Job Description

As the Operational Manager of Product Safety, you will lead the strategic and day-to-day execution of safety compliance across a diverse product portfolio. You will be responsible for ensuring that all products meet stringent international standards for medical devices, laboratory equipment, information technology, and household appliances. You will be responsible for team training as needed along with managing the safety laboratory. You will also be supporting as needed project scoping and quotations. The Department manager must have great depth of knowledge within IEC 60601-1, IEC 62368-1 & IEC 61010-1. IEC 60335-1 is plus. As the department manager you will be responsible for lab’s upkeeping.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

Require standard knowledge needed in IEC 62368-1, IEC 61010-1 & IEC 60601-1. IEC 60335-1 is plus.

· Quoting skills for IEC 62368-1, IEC 61010-1 & IEC 60601-1 are a must. IEC 60335-1 is plus.

· Read and determine applicability of national codes and standards clauses for the EUT (equipment under test).

· Test products in accordance with standards and requirements. Core tests include, but are not limited to power input, leakage current, dielectric, temperature, stability, mechanical hazards, flammability, abnormal and single fault, IP testing and others as applicable per project and compliance requirements.

· Read and understand schematics and manufacturing instructions.

· Identify and locate test instruments and equipment required for testing and project execution &

also able to set up test plans.

· Perform preliminary design reviews (PDR) both on and off site.

· Train and mentor less senior technical staff.

· Support sales in project communication with customers

a. Attend product reviews to provide technical support.

b. Answer technical questions.

· Review technical reports & Test plans.

· Be able to manage multiple projects.

· Manager product safety team of engineers

· Ensure the lab’s equipment is up to date. Support lab’s calibration needs for equipment.



Qualifications:

· Four-year college degree – Engineering discipline or equivalent work experience.

· At least 7+ years of product safety experience in Testing inspections certification laboratory specifically within combination of IEC 62368-1, IEC 61010-1 & IEC 60601-1

· Pervious role in management required. 2+ years.

· Should have the ability to review projects as technical reviewer.

· Can test any standard outlined above from start to finish.

· Understand how to represent the lab in external audits (A2LA, IECEE, SCC & OSHA)

· Has great depth of knowledge of IECEE rules and regulations.

· The ability to travel as business needs to dictate up to 25%.

· Able to go locally to client sites for any testing when needed.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.