Job Description
We are seeking an AI Software Engineer to design and build production-ready AI solutions that solve high-value business problems across digital commerce. This is an applied AI role focused on delivering scalable, reliable AI-powered products—not model training or research.
You’ll partner with engineering, product, operations, data, and risk teams to develop AI-driven workflows that improve efficiency, decision-making, and automation, leveraging LLMs, RAG, and agentic systems.
Key Responsibilities:
Build and deploy AI-powered services and workflows (LLMs, RAG, agentic systems, automation)
Translate business use cases into scalable, production AI solutions
Develop retrieval systems using embeddings, vector search, and hybrid search
Implement tool/function calling, structured outputs, and workflow orchestration
Improve AI quality and safety through evaluation frameworks, monitoring, and guardrails
Build APIs, microservices, and event-driven systems in Python or Java
Deploy solutions in AWS using CI/CD, containers, and infrastructure as code
Collaborate cross-functionally on design, delivery, and continuous improvement
What We’re Looking For:
Strong engineering mindset with a focus on building reliable, production-grade systems
Proven ability to move beyond prototypes into scalable AI workflows
Someone with deep applied AI experience, especially with agentic system
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of software engineering experience (backend/platform)
Strong coding skills in Python or Java
Hands-on experience building applied AI/GenAI solutions integrated into real workflows
Experience with LLM APIs (OpenAI, Anthropic, Bedrock, Vertex, etc.)
Familiarity with RAG, embeddings, and vector/hybrid search
Experience building production workflows (beyond simple chatbots)
Exposure to agentic workflows / orchestration frameworks
Nice to Have Skills & Experience
Experience with AI orchestration tools (LangChain, LlamaIndex, Semantic Kernel, etc.)
Knowledge of AI observability, evaluation, and guardrails
Experience building reusable AI platform components
Familiarity with data/event platforms (Kafka, Airflow, Spark, etc.)
Experience applying AI in commerce, risk, fraud, or customer operations
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.