Job Description
We are seeking an experienced Workplace Services Lead to oversee café and pantry operations across multiple office sites. This role is ideal for candidates with a background in restaurant, hospitality, or food service operations who are comfortable managing people, inventory, and service delivery at a high level. The individual will be responsible for ensuring consistent, high-quality workplace services while supporting day-to-day operations and events.
Key Responsibilities
Oversee operations across 1–2 assigned sites within a broader portfolio of workplace locations
Supervise and support a team of porters (typically 4–5 per site), ensuring service standards are met
Conduct routine inspections of café, pantry, and common areas to maintain cleanliness, organization, and quality
Manage inventory, including placing orders, tracking usage, and validating deliveries
Ensure food and beverage service is consistently executed at a high standard
Support workplace events, including planning logistics, coordinating setup, and overseeing execution
Partner with internal stakeholders to ensure workplace services align with employee needs and expectations
Continuously identify opportunities to improve service delivery, efficiency, and overall experience
Hourly Rate expectation is $36.00/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3–6+ years of experience in food service, hospitality, restaurant operations, or workplace services
Experience supervising teams in a fast-paced, service-oriented environment
Strong operational mindset with experience managing inventory, ordering, and service execution
Ability to manage multiple sites or priorities simultaneously
Detail-oriented with a proactive approach to maintaining high service standards
Strong communication and organizational skills
Mature, reliable, and comfortable taking ownership of site-level operations
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.